Department for Work and Pensions written question – answered at on 23 April 2026.
Ian Roome
Liberal Democrat, North Devon
To ask the Secretary of State for Work and Pensions, how many complaints the Department has received in the last 12 months regarding the Access to Work scheme.
Stephen Timms
The Minister of State, Department for Work and Pensions
From April 2025 to March 2026, a total of 1,769 complaints has been received.
April 2025 - 155 received
May 2025 - 154 received
June 2025 - 149 received
July 2025 - 166 received
August 2025 - 98 received
September 2025 - 125 received
October 2025 - 149 received
November 2025 - 142 received
December 2025 - 119 received
January 2026 - 171 received
February 2026 - 154 received
March 2026 - 187 received
Please note that the data supplied is derived from unpublished management information, which was collected for internal Departmental use only, and have not been quality assured to National Statistics or Official Statistics publication standard.
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Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.
