Department for Energy Security and Net Zero written question – answered at on 1 April 2026.
Rachel Blake
Labour/Co-operative, Cities of London and Westminster
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that operators of heat networks provide transparent billing and fair pricing to consumers.
Martin McCluskey
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
In January, we introduced Ofgem as the market regulator for heat networks. Heat network operators and suppliers are now required to demonstrate compliance with Ofgem’s Authorisation Conditions, including those on billing transparency and fair pricing.
Ofgem will be collecting data in the first year of regulation which will then be used to inform pricing benchmarks in 2027.
We are currently consulting on mandating minimum technical standards, including proposals to extend heat network metering to enable accurate and transparent billing to more consumers.
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