Department for Science, Innovation and Technology written question – answered at on 29 October 2025.
John Hayes
Conservative, South Holland and The Deepings
To ask the Secretary of State for Science, Innovation and Technology, what measures the Government Digital Service has in place to continue to run critical services in the event of a major internet outage.
Ian Murray
The Minister of State, Department for Culture, Media and Sport, Minister of State (Department for Science, Innovation and Technology)
The Government Digital Service (GDS) builds resilient critical services by operating these across multiple locations or dispersed geographies.
This underlying redundancy reduces the chance of a major outage impacting service availability. GDS uses third-party products to build and operate our services, these are covered by contractual service-level agreements.
Whilst GDS depends on the overall stability of internet networks and availability of key providers, both service teams and the organisation actively manage business continuity plans in consideration of these factors and our technical systems and operations.
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Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.
