Department for Work and Pensions written question – answered at on 4 November 2025.
Victoria Collins
Liberal Democrat Spokesperson (Science, Innovation & Technology)
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the processing times for disability benefit (a) applications, (b) reviews and (c) mandatory reconsideration requests.
Stephen Timms
The Minister of State, Department for Work and Pensions
Managing customer journey times for PIP claimants is a priority for the department and we are working constantly to improve our service.
Our aim is to make an award decision, including on an award review decision, as quickly as possible, taking into account the need to review all the available evidence, including that from the claimant, and ensuring that the decision is robust.
Yes1 person thinks so
No4 people think not
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Secretary of State was originally the title given to the two officials who conducted the Royal Correspondence under Elizabeth I. Now it is the title held by some of the more important Government Ministers, for example the Secretary of State for Foreign Affairs.
