Department for Work and Pensions written question – answered at on 8 September 2025.
Lee Anderson
Reform UK, Ashfield
To ask the Secretary of State for Work and Pensions, for what purposes their Department has used artificial intelligence in the last year.
Andrew Western
The Parliamentary Under-Secretary of State for Work and Pensions
Artificial Intelligence (AI) is included in the Government’s plan to support economic growth, change public service delivery, and influence living standards for people across the country.
In the last year the Department for Work and Pensions have utilised AI to support them in delivering better outcomes for customers. This includes the use of AI to increase colleague productivity, improve back-office operations and processes, and to tackle fraud and error.
Yes1 person thinks so
No2 people think not
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