Treasury written question – answered at on 21 July 2025.
Lord Polak
Conservative
To ask His Majesty's Government whether any independent assessment has been conducted of the risks associated with continuing to rely on Fujitsu for critical government services, including the Trader Support Service.
Lord Livermore
The Financial Secretary to the Treasury
As a public contracting authority, HMRC follows government procurement rules, including the Public Contracts Regulations 2015, to ensure value for money and robust risk management. The current Trader Support Service (TSS) contract was procured in full compliance with these regulations, as will the replacement contract. HMRC applies the government’s Sourcing Playbook throughout its commercial activity, which includes rigorous risk assessments and financial due diligence. These processes are designed to ensure that suppliers can deliver critical services and that risks—whether operational, reputational, or legal—are identified and mitigated. HMRC maintains active contract management arrangements to monitor performance and ensure continuity of service.