Local Government and Social Care Ombudsman

Ministry of Housing, Communities and Local Government written question – answered at on 7 July 2025.

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Photo of Alberto Costa Alberto Costa Chair, Committee on Standards, Chair, Committee on Standards, Chair, Committee of Privileges, Chair, Committee of Privileges

To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an assessment of the potential merits of introducing an independent appeal or review mechanism for complainants who are dissatisfied with decisions made by the Local Government and Social Care Ombudsman.

Photo of Jim McMahon Jim McMahon Minister of State (Housing, Communities and Local Government)

The Local Government and Social Care Ombudsman's decisions on complaints are typically final, and can only be challenged through the courts on points of law. The government has no plans to change this.

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