To ask the Secretary of State for Business and Trade, what steps he is taking to monitor the level of support provided to people working in franchised Post Offices.

To ask the Secretary of State for Business and Trade, what the value is of the subsidy offered by the (a) Government and (b) Post Office to franchise operators of Post Office branches; and how long that subsidy is available for.

While I regularly engage with the Post Office CEO about the direction of the company, Post Office has the freedom to operate the branch network within the parameters set by Government. Therefore, the level of support to people working in franchised branches is an operational matter for Post Office.

Government subsidy funding goes to Post Office, not franchise operators of branches directly. Government has confirmed up to £83 million of network subsidy this financial year to support Post Office with the costs of delivering Government policy requirements, and provided £10.9 million of funding in FY 24/25 to help initiate the Transformation Plan, which aims to put postmasters’ interests at the heart of Post Office. Further multi-year funding for the Transformation Plan and network subsidy is being considered as part of the upcoming Spending Review.