Primary Care

Department of Health and Social Care written question – answered at on 8 May 2025.

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Photo of Alex Mayer Alex Mayer Labour, Dunstable and Leighton Buzzard

To ask the Secretary of State for Health and Social Care, whether his Department provide guidance on the handover of patient care between GPs and (a) dentists and (b) eye clinics.

Photo of Stephen Kinnock Stephen Kinnock Minister of State (Department of Health and Social Care)

The Department supports effective patient care handovers between general practitioners (GPs), dentists, and eye clinics through existing frameworks. The National Institute for Health and Care Excellence’s (NICE) 2018 guideline Emergency and acute medical care in over 16s: service delivery and organisation, code NG94, recommends structured handovers using tools like SBAR, or Situation, Background, Assessment, Recommendation, for clear communication during care transitions that are applicable to these settings. The NICE’s 2015 guideline Medicines optimisation: the safe and effective use of medicines to enable the best possible outcomes, code NG5, advises sharing accurate medicine information when patients move between different providers.

For dentists, the NICE’s 2015 guideline Suspected cancer: recognition and referral, code NG12, supports GP referrals for suspected oral cancer requiring clear communication. NHS England’s dental policies promote collaboration between GPs and dentists that are reinforced by the General Dental Council’s standards on documentation.

For eye clinics, NHS England’s Eye Care Digital Playbook encourages secure communication for handovers between GPs, optometrists, and eye services. Referral guidance ensures GPs provide comprehensive patient details.

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