Delivery Services: Health and Safety

Home Office written question – answered at on 2 May 2025.

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Photo of Kate Osamor Kate Osamor Labour/Co-operative, Edmonton and Winchmore Hill

To ask the Secretary of State for the Home Department, what steps she is taking to help protect the safety of home delivery drivers.

Photo of Diana R. Johnson Diana R. Johnson The Minister of State, Home Department

This Government is committed to tackling retail crime. Through our Crime and Policing Bill, we have introduced a standalone offence of assaulting a retail worker to protect the hardworking and dedicated staff that work in stores.

Our definition of a ‘retail worker’ is intentionally narrow given the vital need to provide legal clarity and ensure there is no ambiguity for courts in identifying whether an individual is a retail worker and impacted during their job.

Assaults against delivery drivers are already an offence (common assault) under the Criminal Justice Act 1988, and are covered under other legislation such as the Offences against the Person Act 1861, which also covers more serious violence, including actual bodily harm and grievous bodily harm.

Section 156 of the Police, Crime, Sentencing and Courts Act 2022 creates a statutory aggravating factor in sentencing cases of assault against public facing workers. It applies where an assault is committed against those providing a public service, performing a public duty or providing a service to the public. This includes those working in retail and other public-facing roles.

We will use the parliamentary process to scrutinise the provisions in the Bill and will consider carefully amendments tabled as well as evidence put forward in support of such amendments.

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