Ministry of Justice written question – answered at on 6 May 2025.
Lord Laming
Chair, Accommodation Steering Group Committee
To ask His Majesty's Government what progress they are making in improving the efficiency of handling complaints about the use of interpreters in the courts system.
Lord Ponsonby of Shulbrede
The Parliamentary Under-Secretary of State for Justice, Lord in Waiting (HM Household) (Whip)
We have a complaints process that manages complaints about the interpreting service, complaints about specific interpreters, and complaints by interpreters. We are always looking to improve the efficiency of our processes. The Public Services Committee (PSC) of the House of Lords published a report into interpreting in the courts on 24 March 2025, and we are currently reviewing its recommendations about complaints. We will respond to the PSC’s report in due course.
Yes1 person thinks so
No2 people think not
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