Postal Services: Universal Service Obligation

Department for Business and Trade written question – answered at on 24 April 2025.

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Photo of Mark Garnier Mark Garnier Shadow Economic Secretary (Treasury)

To ask the Secretary of State for Business and Trade, what discussions his Department has had with Ofcom on their consultation on the future of the universal service obligation for postal services.

Photo of Justin Madders Justin Madders Minister of State (Department for Business and Trade), Parliamentary Under Secretary of State (Department for Business and Trade)

Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector.

The government is committed to a universal service obligation and know Ofcom will use this consultation to ensure that Royal Mail is able to effectively serve its customers in the years to come.

A reliable and affordable universal postal service is crucial to the UK, and we are clear it must work for customers, workers and businesses that help drive growth across the country.

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