Access to Work Programme: Training

Department for Work and Pensions written question – answered at on 11 April 2025.

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Photo of Alex Brewer Alex Brewer Liberal Democrat, North East Hampshire

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that all DWP caseworkers assessing employees in the Access to Work Plus scheme are fully trained on the scheme’s requirements.

Photo of Stephen Timms Stephen Timms The Minister of State, Department for Work and Pensions

Since Access to Work Plus began testing in 2022, Access to Work has a dedicated team of Case Managers who process Access to Work Plus applications. Case Managers underwent training to ensure the policy intent was understood and being applied consistently. There are regular reviews to ensure that DWP Case Managers understand the scheme’s requirements.

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