Department for Energy Security and Net Zero written question – answered at on 24 March 2025.
Claire Young
Liberal Democrat, Thornbury and Yate
To ask the Secretary of State for Energy Security and Net Zero, what data his Department holds on the number of smart meter failures broken down by (a) installing company, (b) type of smart meter and (c) local authority.
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
Statistics are available on the number of smart meters not operating in smart mode, available at: https://www.gov.uk/government/collections/smart-meters-statistics. A breakdown of this figure by energy supplier is published by Ofgem (https://www.ofgem.gov.uk/energy-policy-and-regulation/policy-and-regulatory-programmes/smart-meter-transition-and-data-communications-company-dcc/smart-meter-performance). The Department does not collect data on smart meters not operating in smart mode by local authority.
A smart meter not operating in smart mode will continue to record energy usage accurately, with an energy company meter reader or the customer needing to take manual meter readings.
Yes3 people think so
No0 people think not
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