Department for Work and Pensions written question – answered at on 31 March 2025.
Baroness Browning
Conservative
To ask His Majesty's Government what steps they are taking to address the Access to Work scheme backlog.
Baroness Sherlock
The Minister of State, Department for Work and Pensions
We are committed to reducing waiting times for Access to Work and are considering the best way to deliver that for customers. We have increased the number of staff processing Access to Work claims and applications from customers who are about to start a job or who are renewing are prioritised.
The Pathways to Work: Reforming Benefits and Support to get Britain Working’ Green Paper was published on 18 March. Alongside the Access to Work reform proposals introduced in the Green Paper, we are considering further options to reduce the waiting time for customers.
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