Legal Aid Agency: Artificial Intelligence

Ministry of Justice written question – answered at on 18 February 2025.

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Photo of John Hayes John Hayes Conservative, South Holland and The Deepings

To ask the Secretary of State for Justice, for what purposes the Legal Aid Agency has used artificial intelligence in the last 12 months.

Photo of Sarah Sackman Sarah Sackman The Minister of State, Ministry of Justice

Artificial Intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.

Staff within the Legal Aid Agency (LAA) are part of a wider Ministry of Justice project testing the use of Microsoft Copilot. The purpose of this work is to understand the opportunities, risks and benefits of using Microsoft Copilot to improve productivity, efficiency and quality in administrative processes. The LAA does not use AI in its decision-making processes.

All use of artificial intelligence in the Ministry of Justice is undertaken in line with the Ministry’s AI Ethics Framework and aligned with the Generative AI Framework for government and the Algorithmic Transparency Reporting Standard.

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