Home Office written question – answered at on 10 February 2025.
Dr Caroline Johnson
Shadow Minister (Health and Social Care)
To ask the Secretary of State for the Home Department, how many and what proportion of items of correspondence from Parliamentarians received by (a) her Department, (b) herself and (c) her ministerial team have not received a substantive response in each month since August 2024.
Diana R. Johnson
The Minister of State, Home Department
On policy correspondence cases that have not yet received a substantive response for each month since August 2024 are in the following table.
Month | Total received | Total Outstanding | Home Secretary response | Other Ministerial response | % outstanding |
August 2024 | 538 | 0 | 0 | 0 | 0 |
September 2024 | 472 | 1 | 0 | 1 | 0.2% |
October 2024 | 606 | 5 | 1 | 4 | 0.8% |
November 2024 | 625 | 8 | 0 | 8 | 1.3% |
December 2024 | 541 | 69 | 3 | 66 | 12.8% |
Total | 2782 | 83 | 4 | 79 | 3% |
Data about intake and performance in answering MP Correspondence on case specific matters (including UK Visa and Immigration, Immigration Enforcement, Border Force and HM Passport Office) is published quarterly with the latest data available at https://www.gov.uk/government/publications/customer-service-operations-data-q3-2024
Yes2 people think so
No1 person thinks not
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