Aviation: Compensation

Department for Transport written question – answered at on 4 September 2024.

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Photo of Jim Shannon Jim Shannon DUP, Strangford

To ask the Secretary of State for Transport, what discussions she has had with representatives of the aviation industry on levels of compensation for passengers whose flights are cancelled.

Photo of Mike Kane Mike Kane Parliamentary Under-Secretary (Department for Transport)

Regulation 261/2004 sets out passenger rights in the event of certain flight disruptions. Under this Regulation, passengers who have their flight cancelled are entitled to a refund or alternative flight. In some circumstances, passengers may also be entitled to additional compensation.

Government is committed to working with industry and stakeholders to ensure consumers continue to have a high level of protection whilst travelling by air.

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