Stubhub and Viagogo

Department for Culture, Media and Sport written question – answered at on 20 May 2024.

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Photo of Barbara Keeley Barbara Keeley Shadow Minister (Cabinet Office), Shadow Minister (Culture, Media and Sport)

To ask the Secretary of State for Culture, Media and Sport, how many times (a) Ministers and (b) officials in her Department have met representatives from (i) ViaGoGo and (ii) StubHub International since September 2023.

Photo of Barbara Keeley Barbara Keeley Shadow Minister (Cabinet Office), Shadow Minister (Culture, Media and Sport)

To ask the Secretary of State for Culture, Media and Sport, whether (a) Ministers and (b) officials in her Department have received correspondence from (i) Viagogo and (ii) StubHub International in the last three months.

Photo of Julia Lopez Julia Lopez Parliamentary Secretary (Cabinet Office), The Minister of State, Department for Culture, Media and Sport, Minister of State (Department for Science, Innovation and Technology)

His Majesty’s Government is committed to supporting fair and transparent ticket pricing and tackling unacceptable behaviour in this market.

We engage with a range of key organisations and individuals operating in the ticketing sector to understand the issues and challenges facing the ticketing and live events sectors. This includes STAR (the Society of Ticket Agents and Retailers, the self-regulatory body for the entertainment ticketing industry in the UK), the Competition and Markets Authority, Fanfair Alliance (the campaigning body against industrial scale online ticket touting), membership bodies representing all parts of the music sector including artists and event organisers, and, where appropriate, primary and secondary ticketing businesses.

Neither DCMS Ministers nor officials have had any meetings with Viagogo since September 2023. Viagogo has written once to my Department since then.

There have been no meetings or correspondence between DCMS Ministers and StubHub International since September 2023. Officials in my Department have met them twice since this date at StubHub’s request, and have received correspondence from them in the last three months.

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