Avanti West Coast: Compensation

Department for Transport written question – answered at on 20 May 2024.

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Photo of Derek Twigg Derek Twigg Labour, Halton

To ask the Secretary of State for Transport, what information his Department holds on the amount refunded by Avanti West Coast to passengers for train delays in each year since the commencement of that contract.

Photo of Huw Merriman Huw Merriman Minister of State (Department for Transport)

The Department publishes data for all operators on the amount of compensation paid by them as a result of train delays. The total refunded to passengers for each financial year 2019/20 to 2022/23 can be found on the Government website at the following link:

https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation

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