Government Departments: Communication

Cabinet Office written question – answered at on 26 February 2024.

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Photo of Lord Birt Lord Birt Crossbench

To ask His Majesty's Government what is their assessment of the account of the workings of the communications function across Government set out in the chapter entitled “Government (Mis)Communications” in Dame Kate Bingham’s book The Long Shot.

Photo of Baroness Neville-Rolfe Baroness Neville-Rolfe Minister of State (Cabinet Office)

During a crisis, effective communication is essential. As public bodies we must be the source of accurate, relevant and timely information. The Government Communication Service has recently published a new operating model for Crisis Communications to ensure that we learn lessons from previous experiences, including the UK’s Covid response. This sets out clear guidelines for preparing for, responding to and recovering from crises. Our response to emergencies are kept under constant review.

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