Postal Services: Standards

Department for Business and Trade written question – answered at on 12 February 2024.

Alert me about debates like this

Photo of Luke Evans Luke Evans Conservative, Bosworth

To ask the Secretary of State for Business and Trade, whether she has had discussions with the Royal Mail on service delivery in (a) rural areas and (b) Leicestershire.

Photo of Kevin Hollinrake Kevin Hollinrake Parliamentary Under Secretary of State (Department for Business and Trade)

Ministers and officials meet with Royal Mail regularly to discuss a range of issues in relation to its role as the universal postal service provider.

I recently met the CEO of Royal Mail’s parent company to raise concerns about Royal Mail’s performance. He recognised that the current level of service is not good enough and has said that improving quality of service is his top priority. I note that to improve performance Royal Mail has recruited an additional 3,000 postmen and is continuing to actively recruit new postal staff. I will continue to raise the issue if service levels do not improve.

Does this answer the above question?

Yes1 person thinks so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.