Charity Commission: Internet

Department for Culture, Media and Sport written question – answered on 15 November 2023.

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Photo of Lord Black of Brentwood Lord Black of Brentwood Conservative

To ask His Majesty's Government whether they have monitored the implementation of the "My Charity Commission Account" service by the Charity Commission; what representations they have received about it; and whether they are satisfied with the speed with which the Charity Commission is dealing with complaints about it.

Photo of Lord Parkinson of Whitley Bay Lord Parkinson of Whitley Bay Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

The ‘My Charity Commission Account’ service is designed to facilitate a more direct relationship between the Charity Commission and trustees, helping to ensure that they are supported in their role and well equipped to oversee their charities. The Charity Commission has confirmed that most charities have set up accounts and the Commission is working hard to support any that are having difficulty. Any trustees wishing to send the Commission feedback on the service can do so by emailing or calling the contact centre on 0300 066 9197.

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