Dartford-Thurrock Crossing: Tolls

Department for Transport written question – answered on 19 September 2023.

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Photo of Gareth Johnson Gareth Johnson Conservative, Dartford

To ask the Secretary of State for Transport, if his Department will review the adequacy of processes for the changeover of the Dartford Crossing payment system providers.

Photo of Richard Holden Richard Holden Parliamentary Under-Secretary (Department for Transport)

Yes. Whilst the service is working well now, a number of users experienced unsatisfactory delays. National Highways will consider carefully similar processes in future.

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