Billing: Older People

Department for Business and Trade written question – answered at on 22 June 2023.

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Photo of Damien Moore Damien Moore Conservative, Southport

To ask the Secretary of State for Business and Trade, if she will take steps to require all businesses to provide paper bills to people over the age of 70.

Photo of Kevin Hollinrake Kevin Hollinrake Parliamentary Under Secretary of State (Department for Business and Trade)

Government has no plans to introduce new rules. Businesses should treat all their customers fairly. Anyone who feels they have experienced age discrimination may contact the Equality Advisory and Support Service (EASS), the government helpline established to provide free support.

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