Department for Work and Pensions written question – answered on 11th May 2023.
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to help reduce waiting times for access to work assessments.
Access to Work has received a significant increase in applications over the last year and have recruited new staff to meet the increased demand and reduce the time it takes to make decisions. Customers making new applications where they are starting work within the next 4 weeks, or have a grant coming to an end that requires renewal, are prioritised to ensure customers are able to enter and remain in the labour market. We are also streamlining and transforming the Access to Work service through increased digitalisation, that will make the service more efficient, will make the application process easier, and improve the time taken from application through to decision.
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