Railways: Standards

Department for Transport written question – answered at on 10 May 2023.

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Photo of Lord Bourne of Aberystwyth Lord Bourne of Aberystwyth Conservative

To ask His Majesty's Government what recent assessment they have made of the reliability of rail services.

Photo of Baroness Vere of Norbiton Baroness Vere of Norbiton Parliamentary Under-Secretary (Department for Transport)

Despite the fact fewer trains are operating on the network, and passenger demand is still suppressed compared to pre-pandemic levels, current performance remains unacceptably low.

The Department has been clear that the current, sustained poor performance on the railway is unacceptable, and industry needs to make significant improvements to deliver the punctual, reliable services that passengers and taxpayers deserve.

The Department will continue to monitor the situation very closely and hold industry to account, including through regular high-level meetings with both Network Rail and representatives from the train operating companies.

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