Driver and Vehicle Licensing Agency: Standards

Department for Transport written question – answered at on 3 May 2023.

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Photo of Jim Shannon Jim Shannon Shadow DUP Spokesperson (Human Rights), Shadow DUP Spokesperson (Health)

To ask the Secretary of State for Transport, what his timeframe is for the DVLA to meet its service delivery standards for issuing driving licences across the UK.

Photo of Richard Holden Richard Holden Parliamentary Under-Secretary (Department for Transport)

The Driver and Vehicle Licensing Agency (DVLA)’s published business plan target for 2022/23 is to despatch 95% of driving licences within three working days where the application was made online and 90% within ten working days where the application was made by post.

The DVLA is responsible for driver licensing in Great Britain. Driver licensing is devolved in Northern Ireland and is the responsibility of the Driver and Vehicle Agency, part of the Northern Ireland Department for Infrastructure.

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