There is a robust legal framework in place to protect consumers and uphold trading standards. The Package Travel and Linked Travel Arrangements Regulations 2018 provide additional bespoke protections for package holiday bookings. Traders, including travel agents, must comply with consumer protection law, which is enforced by Local Authority trading standards teams and the Competition and Markets Authority
The Department engages regularly with Trading Standards and the Competition and Markets Authority to discuss consumer and trading issues. The framework is kept under review to ensure it continues to provide effective consumer protection.