Department for Business, Energy and Industrial Strategy written question – answered on 26th January 2023.
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to his recent letter to energy suppliers regarding prepayment meters, if he will publish a the data for (a) applications for court warrants to force entry into customers' homes and (b) remote switching of customers to prepay mode since July 2021 broken down by energy supplier.
As part of my Rt. Hon. Friend the Secretary of State’s 5-point plan on prepayment meters, he has written to energy suppliers asking that they share the number of warrants that they have applied for in recent months, and Ofgem has encouraged suppliers be fully transparent with their data around prepayment meter warrants.
In November 2022 Ofgem wrote to suppliers raising concern over remote switching of smart meters to prepayment mode without full regard to the licence conditions, and Ofgem is working closely with consumer groups to monitor consumer outcomes in this area.
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