Transpennine Express: Standards

Department for Transport written question – answered at on 15 November 2022.

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Photo of Mike Kane Mike Kane Shadow Minister (Transport)

To ask the Secretary of State for Transport, whether there is a short-term service improvement plan in place for TransPennine Express.

Photo of Mike Kane Mike Kane Shadow Minister (Transport)

To ask the Secretary of State for Transport, what steps he is taking to help improve the services operated by TransPennine Express.

Photo of Huw Merriman Huw Merriman Minister of State (Department for Transport)

The Department, which manages TPE’s contract in partnership with Transport for the North, as a temporary solution and subject to strict conditions, agreed that TPE could introduce a revised timetable from mid-September 2022 for services it operates on the West Coast Main Line.

The amended timetable was discussed with Northern stakeholders, including the Manchester Airport Group and Transport for Greater Manchester, and entails reductions in services back to a similar level provided pre-May 2022, complemented by additional bus services in Cumbria and the Scottish Borders.

My officials have been in regular contact with TPE to manage the provision of services and have agreed a programme of measures to deliver a more reliable timetable, including:

  • Ongoing review of timetables to establish a stable and reliable base in the short term;
  • Introduction of additional drivers and conductors (currently being trained);
  • Recruitment of 68 more drivers to reduce TPE’s reliance on rest day working and overtime; and
  • Resolution with the unions of current industrial relations issues, including the possible reinstatement of rest day working, to increase available staff resources and operational flexibility.

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