Cost of Living Payments: Telephone Services

Department for Work and Pensions written question – answered on 29th September 2022.

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Photo of Martyn Day Martyn Day Shadow SNP Spokesperson (Health and Social Care)

To ask the Secretary of State for Work and Pensions, if she will make it her policy to establish a telephone helpline for people overdue cost of living payments.

Photo of Victoria Prentis Victoria Prentis The Minister of State, Department for Work and Pensions

We are currently managing telephone contact within our existing telephony networks and have no future plans to introduce a telephone helpline for the cost of living payments

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