Powers of Attorney: Applications

Ministry of Justice written question – answered on 20 September 2022.

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Photo of Alex Sobel Alex Sobel Shadow Minister (Environment, Food and Rural Affairs)

To ask the Secretary of State for Justice, what steps he will take to tackle delays to the processing of documents for Lasting Power of Attorney applications.

Photo of Rachel Maclean Rachel Maclean The Minister of State, Home Department, The Minister of State, Ministry of Justice

The Office of the Public Guardian (OPG) is working to reduce the length of time that customers are currently waiting for their Lasting Powers of Attorney (LPAs) to be registered. In order to tackle the backlog of applications that arose during the pandemic and meet the increased demand for services, OPG have hired extra staff and teams are working overtime and across multiple shift patterns to ensure customers receive their LPAs as quickly as possible. OPG have also introduced process efficiencies and continue to make sure they are doing all they can to improve the application journey for customers. The number of LPAs being registered each month is now back to pre-pandemic levels.

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