Railways: Standards

Department for Transport written question – answered on 28th July 2022.

Alert me about debates like this

Photo of Lord Birt Lord Birt Crossbench

To ask Her Majesty's Government what plans, if any, they have to assess the effectiveness of train operators in providing accurate and timely information for passengers during the disruption to services on 18, 19 and 20 July.

Photo of Baroness Vere of Norbiton Baroness Vere of Norbiton Parliamentary Under-Secretary (Department for Transport)

Evidence for the provision of accurate and timely information, including during the period 18, 19 and 20 July, will contribute to the determination of a performance-based fee for eligible rail operators. The evidence in this area and across other metrics of performance is independently evaluated before a performance score and fee is determined.

Does this answer the above question?

Yes1 person thinks so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.