Mobile Phones: Surcharges

Department for Digital, Culture, Media and Sport written question – answered on 21st July 2022.

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Photo of Theresa Villiers Theresa Villiers Conservative, Chipping Barnet

To ask the Secretary of State for Digital, Culture, Media and Sport, whether she is taking steps to (a) reduce and (b) prevent roaming charges for UK travellers using smartphones in the EU.

Photo of Damian Collins Damian Collins Chair, Draft Online Safety Bill (Joint Committee), Chair, Draft Online Safety Bill (Joint Committee), The Parliamentary Under-Secretary of State for Digital, Culture, Media and Sport

The UK Government continues to monitor the mobile telecommunications market and promote a competitive marketplace that serves the interests of consumers. Some operators, such as Virgin Media O2, continue to offer surcharge free roaming to consumers, whilst others offer low cost packages. We continue to advise that consumers check with their operators before travelling abroad to the EU.

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