Water companies are reporting that water storage levels are adequate for supply this summer. Water companies have a statutory duty to provide a secure supply of wholesome water at all times. They are legally required to have robust plans in place to maintain the supply of water in a range of hazards, including heatwaves.
Water companies use a range of measures to manage higher water demand expected during heatwaves and respond to any disruption. These measures include ensuring their networks are prepared, customer communications to help manage demand, rerouting of water via their networks, and the provision of alternative water supplies, for example via tanker deliveries. In the event of disruptions, water companies also maintain priority access registers, which vulnerable customers can register with for provision of bottled water.
The Government is communicating frequently with water companies to monitor their performance and reiterate the importance of maintaining supplies to customers.