Business: Standards

Department for Business, Energy and Industrial Strategy written question – answered on 22nd July 2022.

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Photo of Ruth Jones Ruth Jones Shadow Minister (Environment, Food and Rural Affairs)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the cost to consumers of poor business practices.

Photo of Jane Hunt Jane Hunt Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy)

The Government published the Consumer Protection Study in April 2022. The study explores many factors contributing to consumer detriment including some which could be considered poor business practices such as misleading advertising, unfair terms and conditions and misleading pricing. The study can be viewed at:

https://www.gov.uk/government/publications/consumer-protection-study-2022.

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