Jobcentres: Staff

Department for Work and Pensions written question – answered at on 15 July 2022.

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Photo of Angela Crawley Angela Crawley Shadow SNP Spokesperson (Attorney General)

To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact on employment levels of having targets for work coaches.

Photo of Julie Marson Julie Marson The Parliamentary Under-Secretary of State for Work and Pensions, Assistant Whip

Our Jobcentre teams are committed to delivering a quality service to ensure all claimants receive the best possible support to meet their individual circumstances, and there is no target for Work Coaches on the number of people who move into work. Line managers coach their teams to ensure Work Coaches are skilled and empowered to manage their caseloads and are focussed on helping claimants move into or closer to work.

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