Green Deal Scheme: Complaints

Department for Business, Energy and Industrial Strategy written question – answered on 16th June 2022.

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Photo of Peter Grant Peter Grant Shadow SNP Spokesperson (Europe), Shadow SNP Deputy Spokesperson (Treasury - Chief Secretary)

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 13 June 2022 to Question 13758, on Green Deal Scheme, what his Department's timeframe is for processing all outstanding Green Deal complaints.

Photo of Greg Hands Greg Hands The Minister of State, Department for Business, Energy and Industrial Strategy

The Government aims to complete all Green Deal complaints as soon as possible, taking into account the requirements of the Green Deal Framework Regulations. It is not possible to provide a timeframe on completion due to the variance in individual cases and required stages within the complaints handling process.

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