Manchester Airport

Department for Transport written question – answered at on 13 June 2022.

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Photo of Matthew Offord Matthew Offord Conservative, Hendon

To ask the Secretary of State for Transport, for what reason the Greater Manchester Police has a role in advising passengers about flight cancellations at Manchester Airport over the half term holiday.

Photo of Robert Courts Robert Courts Parliamentary Under-Secretary (Department for Transport)

On 31 May TUI announced a number of flight cancelations from Manchester Airport to their schedule for the whole of June. Disappointingly, this announcement was made too late for a number of passengers who had already arrived at the airport for flights scheduled to depart that day. It is the responsibility of airlines to communicate this to passengers. All airports have a police presence, and in this instance a passenger liaised with the police due to limited airline staff availability.

The Secretary of State and myself met with industry (including TUI) last week. We strongly expressed our view that the behaviour of some airlines has been unacceptable and have asked for assurances that realistic schedules will be in place to avoid a repeat of the scale of disruption that was seen.

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