Taxis: Training

Department for Transport written question – answered at on 8 June 2022.

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Photo of Virendra Sharma Virendra Sharma Labour, Ealing, Southall

To ask the Secretary of State for Transport, if his Department will introduce mandatory training for taxi and minicab drivers to ensure that people with sight loss are not discriminated against when using those services.

Photo of Trudy Harrison Trudy Harrison Parliamentary Under-Secretary (Department for Transport)

Effective disability awareness training can help ensure that taxi and private hire vehicle (PHV) drivers have the knowledge, skills and confidence to provide passengers with appropriate assistance, so that they can travel independently and with confidence.

On 28 March, we published a consultation on updated best practice guidance for local licensing authorities, which includes a stronger recommendation that every driver is required to complete disability awareness training.

We remain committed to introducing mandatory disability awareness training for taxi and PHV drivers through new National Minimum Standards for licensing authorities when Parliamentary time allows.

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