Homes for Ukraine Scheme

Home Office written question – answered on 1st June 2022.

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Photo of Daisy Cooper Daisy Cooper Liberal Democrat Spokesperson (Health and Social Care)

To ask the Secretary of State for the Home Department, with reference to her Department's MP hotline and subsequent selection of option 2 relating to the Homes for Ukraine scheme, what the average call wait time was until calls are answered in the latest period for which data is available.

Photo of Kevin Foster Kevin Foster The Parliamentary Under-Secretary of State for the Home Department

We recognise during peak periods waiting times can be considerably longer due to an increase in call demand.

MPs can also raise urgent and compassionate cases with the MP engagement team via the MPs Urgent Enquiries inbox or in person at the Portcullis House walk-in hub.

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