Personal Independence Payment: Standards

Department for Work and Pensions written question – answered on 25th May 2022.

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Photo of John Lamont John Lamont Conservative, Berwickshire, Roxburgh and Selkirk

To ask the Secretary of State for Work and Pensions, what targets his Department has set for standard waiting times for new claimants of PIP to receive their first payment.

Photo of John Lamont John Lamont Conservative, Berwickshire, Roxburgh and Selkirk

To ask the Secretary of State for Work and Pensions, what criteria her Department uses to assess performance standards for average clearance times for new claims made under normal rules for Personal Independence Payments.

Photo of Chloe Smith Chloe Smith Assistant Whip, The Minister of State, Department for Work and Pensions

There is no target for the completion of a claim to PIP through to the first payment. However, we are committed to ensuring that people can access financial support through Personal Independence Payment (PIP) in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all the available evidence, including that from the claimant, any supporting evidence supplied and the advice from an assessment.

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