Universal Credit: Disability

Department for Work and Pensions written question – answered on 26th May 2022.

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Photo of Stephen Timms Stephen Timms Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, what protections her Department has put in place for people with complex disabilities undergoing managed migration to Universal Credit.

Photo of Stephen Timms Stephen Timms Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of the (a) help and (b) guidance available to people with complex disabilities undergoing managed migration to Universal Credit.

Photo of Stephen Timms Stephen Timms Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that people with complex disabilities who are undergoing managed migration to Universal Credit will not have their benefits claims unfairly stopped.

Photo of David Rutley David Rutley Assistant Whip (HM Treasury), The Parliamentary Under-Secretary of State for Work and Pensions

We are committed to fully complying with the Public Sector Equality Duty.

A variety of support is in place for those issued with migration notices including for individuals with a heath condition and disabilities. As we progress through discovery phase, we are keen to understand what additional support is required for people to make their claim to UC.

Our current support consists of

  • A dedicated phoneline
  • Further guidance on the Gov.uk website
  • Specially trained staff in the JCP’s and Service Centres who can identify local tailored support
  • Support through help to claim

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