Department for Work and Pensions written question – answered on 26th May 2022.
To ask the Secretary of State for Work and Pensions, what proportion of pre-arranged calls with Universal Credit advisors are made within (a) an hour of the arranged time, (b) made on the day of the arranged time and c) not made at all.
The information requested is not readily available and to provide it would incur disproportionate cost.
Yes1 person thinks so
No1 person thinks not
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