HM Passport Office: Standards

Home Office written question – answered at on 24 May 2022.

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Photo of Nick Smith Nick Smith Labour, Blaenau Gwent

To ask the Secretary of State for the Home Department, what metrics are currently being used by HM Passport Office as key performance indicators; and how did that Office perform against those metrics in the most recent reporting period for which data is available.

Photo of Kevin Foster Kevin Foster The Parliamentary Under-Secretary of State for the Home Department

Since April 2021, HM Passport Office has been advising people to allow up to 10 weeks when applying for their passport from the UK. Overseas application processing times will vary.

Less than 1.4% of the passports for UK applications printed during the week ending 8 May had been in the system for longer than 10 weeks.

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