Royal Mail: Regulation

Department for Business, Energy and Industrial Strategy written question – answered on 28th April 2022.

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Photo of Catherine West Catherine West Shadow Minister (Foreign and Commonwealth Affairs)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to help ensure that Ofcom takes effective and timely regulatory action in relation to Royal Mail when required.

Photo of Paul Scully Paul Scully Parliamentary Under-Secretary (Department for Business, Energy and Industrial Strategy), Minister of State (London)

It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide how to use its powers to investigate and take enforcement action should Royal Mail fail to achieve its obligations without good justification.

Ofcom is preparing to review Royal Mail’s performance for the 2021/22 financial year and has stated that it will not hesitate to act where necessary.

The Government’s sets out its strategic priorities and desired outcomes for telecommunications, the management of radio spectrum and postal services in the Statement of Strategic Prioritise which is available online at Ofcom is required to have regard to the Statement when exercising its regulatory functions.

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