Driver and Vehicle Licensing Agency: Remote Working

Department for Transport written question – answered at on 6 April 2022.

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Photo of Lord Morris of Aberavon Lord Morris of Aberavon Labour

To ask Her Majesty's Government what percentage of civil servants at the DVLA worked from home in the last 12 months.

Photo of Baroness Vere of Norbiton Baroness Vere of Norbiton Parliamentary Under-Secretary (Department for Transport)

The information is not available in the format requested. The table below shows information on the percentage of Driver and Vehicle Licensing Agency staff working from home on the first Monday (or subsequent working day) of each month.

Date

Percentage of staff working from home

7 Mar 2022

39.9

7 Feb 2022

40.2

4 Jan 2022

38.0

6 Dec 2021

38.3

1 Nov 2021

36.2

4 Oct 2021

35.4

6 Sept 2021

34.8

2 Aug 2021

33.4

5 Jul 2021

34.7

7 Jun 2021

34.4

4 May 2021

34.9

6 Apr 2021

33.4

The vast Majority of staff responsible for processing the 60,000 items of mail the DVLA receives every day can only do their work effectively in the office as it involves the handling of sensitive original documentation, for example medical information, birth certificates and passports. These staff have to attend the workplace for their contracted working hours. Staff working from home are mainly in support areas, for example, policy, finance, HR and IT. These staff are doing their jobs fully effectively remotely.

The Welsh Government’s guidance, updated on 25 March, continues to ask those who can work from home to do so. The DVLA has opened up space for these staff to attend the office when they need to, such as for meetings or workshops and plans are in place to return staff to the office when restrictions lift further.

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