Users are required to scan their driving licence via the operator’s app in order to verify their eligibility to ride an e-scooter. In some cases this is done via facial-recognition technology where the user must scan their driving licence and then take a clear photo of themselves on the operator’s app. This allows the operator to verify that the user is using a valid driving licence and is at least 16 years old. Some operators use manual verification of driving licences before allowing users to rent an e-scooter.
Additionally, the police have powers to issue Fixed Penalty Notices of £100 and seize e-scooters, if an individual is found to be driving without a driving licence or is under the age of 16.
As part of its stakeholder engagement, the Department is in continuous contact with representatives of the motor insurance industry and as part of that, does discuss e-scooters to understand their views.
Ministers are currently considering options for how best to regulate e-scooters, including whether to require insurance and, if so, what kind.