Department for Digital, Culture, Media and Sport: Correspondence

Department for Digital, Culture, Media and Sport written question – answered on 4th February 2022.

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Photo of Jessica Morden Jessica Morden Chair, Statutory Instruments (Joint Committee), Chair, Statutory Instruments (Select Committee), Chair, Statutory Instruments (Joint Committee), Chair, Statutory Instruments (Select Committee), Shadow Vice Chamberlain of HM Household (Whip), Shadow Deputy Leader of the House of Commons

To ask the Secretary of State for Digital, Culture, Media and Sport, what the average response time was for her Department to respond to an enquiry from an MP once an enquiry had been received by the MP (a) hotline and (b) account management team in (a) 2019, (b) 2020 and (c) 2021.

Photo of Julia Lopez Julia Lopez Parliamentary Secretary (Cabinet Office), Minister of State

The Government attaches great importance to the effective and timely handling of correspondence from MPs, either directly or on behalf of their constituents.

The Department for Digital, Culture, Media and Sport does not have an MP hotline.

The Department for Digital, Culture, Media and Sport does not have an account management team, and the Department for Digital, Culture, Media and Sport correspondence team does not hold information on the average response time to enquiries from MPs, as correspondence performance is monitored by the percentage of correspondence responded to within the target response time set by the Department.

Data on the timeliness of responses to correspondence from MPs and Peers for 2019 and 2020 is published on GOV.UK. Data for 2021 will be published by the Cabinet Office in due course.

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